The Windhoek Guide - Your Guide to Namibia's Capital

Moving or living in any city in the world brings a lot of administrative, thus legal needs along. Here we cover the most important public authorities and information regarding moving and living in Windhoek, e.g. how to get electricity, how to get rid of household waste, where to pay public bills and many more. You can also consult the "Government Listings" section of the Namibian telephone book, which is accessible online at www.telecom.na/index.php/government-listings.

 

Municipality of Windhoek / City of Windhoek
In general the City of Windhoek is the most important public administration when moving to or living in Windhoek. Here one can apply for city services and pay their bills. The City is responsible for everything around waste disposal, water, electricity, sewerage, municipal taxes, dog licences and many more. The City is also sending out by eMail and publishing on its web site the monthly newsletter "Aloe". Please note that for weapon licences the Namibian Police is responsible.

City of Windhoek
80 Independence Avenue
Windhoek-Central
www.windhoekcc.org.na

 

Ministry of Home Affairs
The Ministry of Home Affairs is important for all matters of identification and residence in Namibia. Here applications for residency permits and visa have to be filed and ID cards as, passports, birth certificates, marriage certificates and all other civil documentation can be obtained.

Ministry of Home Affairs
Cohen Building
Independence Avenue / Kasino St
Windhoek-Central
Phone: 292 2111
www.mha.gov.na

 

Telecom
Telecom Namibia is responsible for all land-line telecommunication connections. They have outlets throughout Windhoek, while their headquarters is located in Windhoek-Central.

Telecom Namibia
Lüderitz St / Daniel Munamava St
Windhoek-Central
www.telecom.na

 

Security
Most of the single houses and complexes are secured by 24/7 security and they have individual alarm systems. The largest company in Windhoek offering this security service is G4S. If you need any manned security or alarm system with fast response, you can contact them. Smaller companies to be found in the Yellow Pages can install alarm systems, etc.

G4S
Eros
Phone: 229 828 (Sales)
www.g4s.com.na

 

Roads Authority
The Roads Authority is responsible for licencing of persons and vehicles. Here you can apply for any kind of drivers licences as well as vehicle licences and special licences. They have their main office in the Northern Industrial Area, while having a small office directly in the city centre (not for all purposes). All your data and licences will be maintained by a system called NaTIS (Namibia Traffic Information System).

Roads Authority
NaTIS Valley
Northern Industrial Area
Phone: 376 000
www.ra.org.na

 

Roads Authority
NaTIS Tal Street Centre
Windhoek-Central
www.ra.org.na

 

NBC
For the public TV and Radio in Namibia, supplied by the Namibian Broadcasting Corporation, a compulsory annual licence fee has to be paid latest by 30 September of every year. The annual standard fee is N$ 204 per household. The fees can be paid at any NBC office or NamPost outlet.

Namibian Broadcasting Corporation
Curstomer Service, phone: 2913393 or 2913394 or 2913395
www.nbc.com.na